Privacy Policy
Lets Try English
letstryenglish.com
Last updated: 26 May 2026
1. Introduction
Lets Try English (“we”, “us”, or “our”) is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit letstryenglish.com or purchase our products and services.
By using our website or purchasing from us, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at info@letstryenglish.com.
2. Who We Are
Lets Try English is an online English language training service operated as a sole trader business based in Pakistan. We provide online courses, digital materials, and coaching services to students worldwide.
Website: https://letstryenglish.com
Contact email: ali@letstryenglish.com
3. What Personal Data We Collect
We collect the following types of personal data:
3.1 Data you provide directly
- Full name
- Email address
- Country of residence
- Account username and password (stored securely and encrypted)
- Any messages or enquiries you send us
- Profile information you choose to add to your student account
3.2 Data collected automatically
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type (desktop, mobile, tablet)
- Cookies and similar tracking technologies (see Section 8)
3.3 Payment data
We do not collect or store your payment card details. All payment processing is handled securely by Paddle (paddle.com), our authorised payment processor. Paddle may collect and store payment information in accordance with their own privacy policy, available at paddle.com/privacy.
We do receive confirmation of successful transactions from Paddle, including your name, email, order amount, and country, for the purpose of delivering your purchased content and maintaining our records.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To create and manage your student account
- To process your orders and deliver purchased courses and digital products
- To send you order confirmation and receipt emails
- To provide customer support and respond to your enquiries
- To send you updates about your courses or important service announcements
- To send you marketing emails about new courses or offers (only with your consent — you can unsubscribe at any time)
- To improve our website, courses, and services based on usage data
- To comply with our legal obligations
We will never sell your personal data to third parties or use it for any purpose other than those listed above.
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance: to fulfil orders you have placed and provide the services you have requested
- Legitimate interests: to improve our website and services, and to communicate with you about your purchases
- Consent: for marketing communications — you can withdraw consent at any time by clicking unsubscribe in any email
- Legal obligation: where we are required to process data by law
6. Who We Share Your Data With
We share your personal data only with trusted third-party service providers who help us operate our business. These providers are:
Paddle
Our payment processor. Handles all payment transactions. Privacy policy: paddle.com/privacy
Tutor LMS / WordPress
Our course delivery platform hosted on letstryenglish.com. Manages student accounts and course access.
Email service provider
We use an email marketing service to send course updates and newsletters. You can unsubscribe at any time.
Google Analytics
We use Google Analytics to understand how visitors use our website. This data is anonymised and aggregated. You can opt out using Google’s opt-out browser add-on.
We do not share your personal data with any other third parties without your explicit consent, except where required by law.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Account data: retained for as long as your account is active, plus 2 years after account closure
- Purchase records: retained for 7 years for accounting and legal compliance purposes
- Marketing preferences: retained until you unsubscribe or withdraw consent
- Website usage data: anonymised after 26 months
You may request deletion of your personal data at any time by contacting info@letstryenglish.com, subject to any legal retention requirements.
8. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: necessary for the website to function, including login sessions and shopping cart functionality
- Analytics cookies: help us understand how visitors use our website (Google Analytics)
- Preference cookies: remember your settings and preferences
When you first visit our website, you will be asked to consent to non-essential cookies. You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use our website.
9. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your personal data (the ‘right to be forgotten’)
- Right to restrict processing: request that we limit how we use your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to our processing of your personal data for marketing purposes
- Right to withdraw consent: withdraw consent for marketing communications at any time
To exercise any of these rights, please email info@letstryenglish.com. We will respond within 30 days. We may need to verify your identity before processing your request.
10. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
- SSL encryption on our website (HTTPS)
- Encrypted password storage
- Restricted access to personal data — only accessible to authorised personnel
- Secure payment processing through Paddle — we never store card details
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
11. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have inadvertently collected data from a child under 16, please contact us immediately at info@letstryenglish.com and we will delete it promptly.
12. International Data Transfers
Lets Try English is based in Pakistan. By using our services, you understand that your personal data may be processed in Pakistan and by our service providers in other countries, including the United Kingdom and the United States.
We ensure that any international transfers of personal data are carried out with appropriate safeguards in place, in accordance with applicable data protection laws.
13. Third-Party Links
Our website may contain links to third-party websites, including our Preply teaching profile and social media pages. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We will notify you of significant changes by email where possible. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
We recommend checking this page periodically to stay informed.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: ali@letstryenglish.com
Website: https://letstryenglish.com
This Privacy Policy was last updated on 26 May 2026.
