Privacy Policy

Lets Try English · letstryenglish.com

Last updated: 26 May 2026

1. Introduction

Lets Try English (“we”, “us”, or “our”) is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit letstryenglish.com or purchase our products and services.

By using our website or purchasing from us, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at ali@letstryenglish.com.

2. Who We Are

Lets Try English is an online English language training service operated by Lets Try English LLC, a company registered in Wyoming, United States, with day-to-day operations based in Pakistan. We provide online courses, digital materials, and coaching services to students worldwide.

Website: https://letstryenglish.com

Contact email: ali@letstryenglish.com

3. What Personal Data We Collect

We collect the following types of personal data:

3.1 Data you provide directly

Full name
Email address
Country of residence
Account username and password (stored securely and encrypted)
Any messages or enquiries you send us
Profile information you choose to add to your student account

3.2 Data collected automatically

IP address
Browser type and version
Pages visited and time spent on each page
Referring website or source
Device type (desktop, mobile, tablet)
Cookies and similar tracking technologies (see Section 8)

3.3 Payment data

We do not collect or store your payment card details. All payment processing is handled securely by our third-party payment processor. Our payment processor may collect and store payment information in accordance with their own privacy policy.

We do receive confirmation of successful transactions from our payment processor, including your name, email, order amount, and country, for the purpose of delivering your purchased content and maintaining our records.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To create and manage your student account
To process your orders and deliver purchased courses and digital products
To send you order confirmation and receipt emails
To provide customer support and respond to your enquiries
To send you updates about your courses or important service announcements
To send you marketing emails about new courses or offers (only with your consent — you can unsubscribe at any time)
To improve our website, courses, and services based on usage data
To comply with our legal obligations

We will never sell your personal data to third parties or use it for any purpose other than those listed above.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract performance: to fulfil orders you have placed and provide the services you have requested
Legitimate interests: to improve our website and services, and to communicate with you about your purchases
Consent: for marketing communications — you can withdraw consent at any time by clicking unsubscribe in any email
Legal obligation: where we are required to process data by law

6. Who We Share Your Data With

We share your personal data only with trusted third-party service providers who help us operate our business. These providers are:

Payment Processor

Our third-party payment processor. Handles all payment transactions securely. We do not store your full payment card details on our own servers.

Tutor LMS / WordPress

Our course delivery platform hosted on letstryenglish.com. Manages student accounts and course access.

Email service provider

We use an email marketing service to send course updates and newsletters. You can unsubscribe at any time.

Google Analytics

We use Google Analytics to understand how visitors use our website. This data is anonymised and aggregated. You can opt out using Google’s opt-out browser add-on.

We do not share your personal data with any other third parties without your explicit consent, except where required by law.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Account data: retained for as long as your account is active, plus 2 years after account closure
Purchase records: retained for 7 years for accounting and legal compliance purposes
Marketing preferences: retained until you unsubscribe or withdraw consent
Website usage data: anonymised after 26 months

You may request deletion of your personal data at any time by contacting ali@letstryenglish.com, subject to any legal retention requirements.

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

Essential cookies: necessary for the website to function, including login sessions and shopping cart functionality
Analytics cookies: help us understand how visitors use our website (Google Analytics)
Preference cookies: remember your settings and preferences

Essential cookies are used automatically because they are necessary for the website to function, such as for login sessions and shopping cart functionality. Non-essential cookies, such as analytics cookies, are only used to help us understand and improve our website. You can manage, block, or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use our website.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access: request a copy of the personal data we hold about you
Right to rectification: request correction of inaccurate or incomplete data
Right to erasure: request deletion of your personal data (the ‘right to be forgotten’)
Right to restrict processing: request that we limit how we use your data
Right to data portability: receive your data in a structured, machine-readable format
Right to object: object to our processing of your personal data for marketing purposes
Right to withdraw consent: withdraw consent for marketing communications at any time

To exercise any of these rights, please email ali@letstryenglish.com. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

SSL encryption on our website (HTTPS)
Encrypted password storage
Restricted access to personal data — only accessible to authorised personnel
Secure payment processing through our third-party payment processor — we never store card details

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

11. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have inadvertently collected data from a child under 16, please contact us immediately at ali@letstryenglish.com and we will delete it promptly.

12. International Data Transfers

Lets Try English LLC is registered in the United States (Wyoming), with day-to-day operations based in Pakistan. By using our services, you understand that your personal data may be processed in the United States and Pakistan, and by our service providers in other countries.

We ensure that any international transfers of personal data are carried out with appropriate safeguards in place, in accordance with applicable data protection laws.

13. Third-Party Links

Our website may contain links to third-party websites, including our Preply teaching profile and social media pages. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We will notify you of significant changes by email where possible. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

We recommend checking this page periodically to stay informed.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: ali@letstryenglish.com